Effective Date: January 1st, 2026
Carely Home Helpers respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you choose to receive text messages from us.
We collect your phone number and related information when you:
Call or submit a form on our website
Request care information or a consultation
Apply for a caregiver position
Opt in to receive text updates from Carely
Communicate with us directly by phone, web form, or in person
By providing your mobile number and opting in, you consent to receive SMS messages from Carely Home Helpers.
We use text messaging to communicate practical, time-sensitive information, including:
Scheduling or confirming care visits
Caregiver arrival updates
Follow-ups after consultations
Interview scheduling for caregiver applicants
Employment-related communication
Occasional service-related announcements
We do not use SMS to send unrelated promotional campaigns, and we do not sell promotional text lists.
Message frequency varies depending on your relationship with Carely.
Clients and families may receive messages related to scheduling or care coordination.
Caregiver applicants may receive interview and onboarding updates.
Employees may receive shift-related communication.
We do not send excessive or daily promotional text messages.
Standard message and data rates may apply depending on your mobile carrier and plan. Carely Home Helpers is not responsible for carrier fees.
You may opt out of SMS communications at any time by replying: STOP.
After you send STOP, you will receive a confirmation message and will no longer receive text messages from us unless you opt back in.
If you need assistance, reply: HELP.
You may also contact our office directly at:
Phone: 4697174357
Email: info@www.carelyhomecare.com
Carely Home Helpers does not sell, rent, or share your mobile number with third parties for marketing purposes.
We may share information with trusted service providers who help us operate our communication systems, but only as necessary to deliver services on our behalf.
We may also disclose information if required by law.
We use reasonable administrative, technical, and physical safeguards to protect your information. While no system can guarantee absolute security, we take practical steps to protect client and applicant data from unauthorized access or misuse.
Our services are intended for adults and family decision-makers. We do not knowingly collect information from individuals under 18 through SMS communications.
We may update this SMS Privacy Policy from time to time. Any updates will be posted on our website with a revised effective date.
If you have questions about this SMS Privacy Policy or your communication preferences, contact:
Carely Home Helpers
Phone: 4697174357
Email: info@www.carelyhomecare.com
