Privacy Policy

CARELY HOME HELPERS PRIVACY POLICY

Effective Date: January 1st, 2026

Carely Home Helpers respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact our office, apply for employment, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

PERSONAL INFORMATION: Name, phone number, email address, mailing address, information about care needs or health conditions, emergency contact information, payment and billing information, and employment application information.

NON-PERSONAL INFORMATION: IP address, browser type, device information, pages visited on our website, and general usage data collected through cookies.

2. HOW WE USE YOUR INFORMATION

We use information we collect to respond to inquiries, conduct care assessments, communicate with clients/families, process payments, and evaluate caregiver applications. We only use information in ways consistent with providing home care services.

3. SMS AND ELECTRONIC COMMUNICATIONS

If you provide your phone number and opt in, we may send text messages related to scheduling, service coordination, or employment matters. Message and data rates may apply. You may opt out at any time by replying STOP. For more details, review our SMS Privacy Policy.

4. HOW WE SHARE INFORMATION

Carely Home Helpers does not sell or rent your personal information. We may share information with employees/caregivers as necessary, trusted service providers, or when required by law.

5. HEALTH INFORMATION

As a non-medical home care provider, we treat all documented health information as confidential and restrict access to authorized personnel only.

6. DATA SECURITY

We use reasonable safeguards to protect your information from unauthorized access or misuse.

7. COOKIES AND WEBSITE TRACKING

Our website may use cookies to improve user experience. You may adjust your browser settings to refuse cookies if preferred.

8. THIRD-PARTY LINKS

Our website may use cookies to improve user experience. You may adjust your browser settings to refuse cookies if preferred.

9. CHILDREN’S PRIVACY

Our services are intended for adults. We do not knowingly collect information from individuals under 18.

10. YOUR RIGHTS AND CHOICES

You may request to access, correct, or delete certain personal information by contacting our office.

11. CHANGES TO THIS POLICY

Updates will be posted on our website with a revised effective date.

12. CHANGES TO THIS POLICY

If you have questions about this Privacy Policy, contact:
Carely Home Helpers
Phone: 4697174357
Email: info@www.carelyhomecare.com